781-250-6306
jmitchell@ams-inc.com



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John Mitchell is part of AMS’ Product & Service Design practice, where he is responsible for client relationship management and business development. Although he works across industries, his emphasis has been on high-technology, software, aerospace, and medical devices.

Since arriving at AMS, John has managed several VOCALYST® engagements, as well as projects involving ideation and concept testing. He has also trained and coached dozens of AMS clients in creating and implementing an in-house Voice of the Customer program, with particular focus on using VOC with the Design for Six Sigma (DfSS) methodology.

John joined AMS from WebCT, Inc., a global provider of e-learning software and services for higher-education institutions. He has also held management consulting positions in the information technology strategy practice of Booz Allen & Hamilton, Inc. and the Business Solution Delivery group at Andersen Consulting LLP. (now Accenture, Inc.), His prior consulting experience encompasses technology strategy and implementation projects in educational publishing, LTL shipping, and both state and municipal government.

John holds an A.B. from Harvard College, and an M.B.A. in management and finance, with Distinction, from New York University’s Leonard N. Stern School of Business. He is also a member of the Building Committee of Habitat for Humanity of Greater Lowell, a volunteer organization dedicated to construction of affordable homes in Boston's northwest suburbs.

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