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Litigation Support - Consumer Surveys

AMS typically performs consumer surveys to determine how individuals would have behaved "but for" the alleged acts of the offending party. We can also determine how customer perceptions are formed and how purchase decisions are typically made for a given product. Working with a variety of leading marketing experts, we can provide expert witness testimony in cases involving:

  • Trademark claims, including allegations of trade dress infringement and other Lanham Act Claims, which require analysis of consumer opinions, behavior, and potential confusion. We also can help assess the incidence of secondary meaning.
  • Patent infringement claims, including the valuation of allegedly infringing product features based on analysis of consumer preferences.
  • Class certification issues, primarily in helping defense attorneys demonstrate that class certification should not be granted because of significant differences among potential class members. Our work in these cases involves analysis of such factors as numerosity, commonality, typicality and adequacy of representation.
  • Fraud claims, involving false or misleading advertising or other matters that require analyses of the incidence and degree of potential consumer confusion.
  • Market power issues, including alleged anti-competitive behavior and claims of antitrust violations, which require a definition of the relevant market based on consumer use and consideration of alternative products.

Please click here for summaries of selected cases.

Send inquiries to legal@ams-inc.com or contact Shelley Schussheim, Vice President, at (781) 250-6304.
 

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