HALF-DAY EXECUTIVE BRIEFING: USING THE VOICE OF THE CUSTOMER TO JUMPSTART INNOVATION
Voice of the Customer is an important component of business and innovation strategy. Most are familiar with VOC in new
but it can be used to inform executive decisions that affect your entire organization.
In this half-day session, you’ll get key learnings and actionable ideas on how to integrate VOC into your company’s plans.
- The strategic importance of VOC
- How to implement VOC within and throughout your organization
- How to "sell" VOC throughout the organization
This briefing is the perfect opportunity to bring VOC training to your managers in a way that fits their busy schedules.
Contact us to learn more.