Principal and Testifying Survey Expert
Patty is a principal at Applied Marketing Science. She helps companies in financial, industrial, healthcare, and consumer markets use research and insights to create more successful products, services, and customer experiences. She is responsible for client relationship management, as well as spearheading AMS’s application of discrete-choice methodologies in both litigation and corporate research engagements. Patty also serves as an expert for litigation cases, with a specialty in conjoint analysis for class action matters.
Patty has extensive experience leading both domestic and international research engagements in business-to-business and consumer markets. She specializes in helping her clients to not only understand stated and latent customer needs through in-depth interviewing and ethnographic observation, but also with how to measure their criticality to innovation. Specifically, Patty is passionate about the use of discrete-choice methodologies in gaining in-depth insights into the decisions customers make about products and services.
As a testifying survey expert, Patty’s services include survey design, implementation and analysis, expert report preparation, critiques of opposing expert reports, expert testimony, and guidance on the deposition and trial questioning of opposing expert witnesses.
Patty is most energized when she’s helping clients develop research studies that will help them uncover meaningful customer insights that create real business impact. Personally, she enjoys traveling, trying new restaurants, listening to podcasts, rooting for Boston sports teams, and spending time with her family and close friends.
Patty holds a B.S. in business management with a concentration in marketing and finance from Boston College’s Carroll School of Management, graduating cum laude, and an M.B.A. in marketing from the McCallum Graduate School of Business at Bentley University.